Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. How We Use Cookies

Servch uses cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide personalized content and recommendations
• Ensure security and prevent fraud
• Analyze website traffic and performance

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

• Session Management: Keep you logged in as you navigate
• Security: Protect against fraudulent activity
• CSRF Protection: Prevent cross-site request forgery
• Load Balancing: Distribute traffic across servers

These cookies cannot be disabled as they are essential for the site to work.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Language Preferences: Remember your language selection
• Location: Remember your location for relevant results
• Search History: Improve search suggestions
• UI Preferences: Remember your display preferences

3.3 Analytics Cookies

These cookies help us understand how visitors use our website:

• Google Analytics: Track page views and user behavior
• Performance Monitoring: Measure site speed and errors
• User Journey: Understand navigation patterns
• Conversion Tracking: Measure booking completions

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements:

• Retargeting: Show relevant ads on other websites
• Social Media: Enable sharing and social features
• Ad Performance: Measure advertising effectiveness
• Personalization: Tailor content to your interests

4. Third-Party Cookies

We use services from trusted third parties that may set cookies on your device:

5. Cookie Duration

Cookies can be either session cookies or persistent cookies:

5.1 Session Cookies

These are temporary cookies that expire when you close your browser. They're used for:

• Maintaining your login session
• Remembering items in your cart
• Tracking your current browsing session

5.2 Persistent Cookies

These remain on your device for a set period or until you delete them. They're used for:

• Remembering your login (if you choose "Remember Me")
• Storing your preferences
• Analytics and tracking over time

Our persistent cookies typically last between 30 days and 2 years, depending on their purpose.

6. Managing Cookies

6.1 Browser Settings

You can control and manage cookies through your browser settings:

• Block All Cookies: Prevent all cookies from being set
• Block Third-Party Cookies: Allow only first-party cookies
• Delete Cookies: Remove existing cookies from your device
• Receive Alerts: Get notified when cookies are set

6.2 Browser-Specific Instructions

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy → Cookies

6.3 Opt-Out Tools

You can opt out of specific tracking:

• Google Analytics: Google Analytics Opt-out
• Facebook: Ad Settings in your Facebook account
• Network Advertising: NAI Opt-out

7. Do Not Track

Some browsers have a "Do Not Track" (DNT) feature that signals websites that you don't want to be tracked. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but we respect your privacy choices through our cookie settings.

8. Mobile Devices

Mobile devices use similar tracking technologies:

• Mobile Cookies: Similar to web cookies
• Device IDs: Unique identifiers for your device
• App Permissions: Control what data apps can access

You can manage these through your device settings:

• iOS: Settings → Privacy → Tracking
• Android: Settings → Google → Ads

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We'll notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about our use of cookies, please contact us:

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Subject: Cookie Policy Inquiry